Account Manager

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.  

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

Company Background:

Wunderman Thompson was created in 2019 through the WPP merger of creative agency, J. Walter Thompson, and data-driven marketing shop, Wunderman, as part of an effort to maximize the group’s ability to create genuinely integrate solutions for clients that drive growth and stand out in a complex world of rising consumer expectations and disruptive technology. Part creative agency, part consultancy and part technology company, the agency is made up of experts across a wide range of disciplines—including CX, data and insights, CRM, brand consulting, creative development and production, technology, XP, and commerce—that all work together to deliver truly groundbreaking and revolutionary work, driving the mission of Inspiring Growth for Ambitious Brands.

Globally, the group is 20,000 strong in 90 markets. As a team, they bring together creative storytelling diverse perspectives, inclusive thinking, and highly specialized vertical capabilities in service of making a meaningful impact on clients’ businesses. In the United States and Canada, the agency is made up of more 3,500 experts spread out across the continent, from Boston to Atlanta, New York to Seattle, Chicago to Dallas. They mix creative, data and technology to help clients—including Best Buy, T-Mobile. Con Ed, Amazon, Volkswagen & Audi, Samsung, Unilever, Nestle and Microsoft (to name just a few) to navigate the ever-changing digital and physical world. Wunderman Thompson was recently named Integrated Agency of the Year by Campaign in UK . In 2021, they won Innovation Grand Prix at Cannes for its work with Degree deodorant. The agency is led by Mel Edwards, Global CEO, and in the US, by Audrey Melofchik, CEO US.

https://www.wundermanthompson.com/

Wunderman Thompson Studios (a Wunderman Thompson Division) is a digital and content production capability that runs and optimizes marketing ecosystems for clients through a borderless network of global studios. We localize, adapt, and extend content by harnessing the power of our clients' Martech platforms, bringing together content management and brand personalization at a global scale. We design bespoke service models by utilizing industry-leading production and operation models to automate and optimize client businesses. By linking clients, partners, workflow, global assets, and compliance, we deliver rapid adoption and ease of use all in one. Our centers of excellence include experts in DCO, transcreation, RPA, AI, and machine learning, and accessibility.

We’re the heartbeat behind brand operations, pulsing 24/7

https://www.wundermanthompson.com/expertise/studios

The Role

This is a Full-time role in WPP/Wunderman Thompson within a team of one of our largest Accounts in the IT industry.The team is part of a Corporate program to execute and land global, regional and local communications in a compliant, standardized and effective manner. All this, leveraging global communication programs and sophisticated Modern Marketing engines.

The team is comprised of highly skilled Subject Matter Experts on all marketing services / execution / operations and act as the right hand of the field marketers; They are consultants, trusted advisors, and experts on the services they land. Functions range across communications to different audiences (B2B, B2C) and disciplines (event, digital, social, analytics, budget and planning

Daily tasks will include:

• Project Management of a virtual/hybrid or in person events end to end
• Upload requests/tickets for events production on different platforms
• Update platforms, calendars and daily tracking files
• Review of pieces and advertising materials
• Coordination of dates and agendas of speakers and stakeholders for events, recordings, rehearsals and follow-up meetings
• Lead event follow-up meetings
• Event moderation
• Preparation and submission of pre and post-event reports
• Ability to work under pressure 
• Excellent management of diverse projects running in parallel without compromising deliverables 
• Proactivity in finding solutions to problems according to the limitations of the company and platforms  

Competencies/Skills:

• Client management experience 
• Fluent in English
• Knowledge of Microsoft Office tools
• Being able to adapt and manage multiple projects in a fast-paced, deadline-driven environment
• Relationship management skills collaboration and conflict resolution skills
• Highly motivated and a proven self-starter 
• Excellent communication skills 

Desired Characteristics:

• Self-starter with a proactive attitude
• Individual contributor able to work effectively across different teams
• Team player – must focus on winning as a team rather than individually
• Detail-oriented – Treat the work as your own and can analyze.
• Drive for results – Be tough and persistent and know when to research vs. when to make a quick decision.
• Client service oriented – Be positive and optimistic

Required Experience:

• Student o graduated in Marketing/Advertising or related field and/or equivalent experience and education
• Ideally 1 year experience in marketing events