BSN SPORTS, A VARSITY BRANDS COMPANY - THE RECOGNIZED LEADER IN TEAM ATHLETIC GEAR

For over 50 years, BSN SPORTS has been the largest team sporting goods equipment and apparel distributor of choice in the United States. Our 3,000 BSN SPORTS employees strive to support the Heart of the Game by putting valuable time back into the day of coaches and administrators through excellent service platforms. Our company mission is simple: Save coaches and administrators time with everything they do off the field so they have more time to impact young lives on it.

WORK TYPE: Remote

LOCATION DETAILS: United States

TRAVEL REQUIREMENTS: There is approximately 10-25% travel required for this position.

PAY RATE: The base salary range for this job is $60,000-70,000 annually plus the possibility of additional performance based incentives.

The base salary will vary based on criteria such as education, experience and qualifications of the applicant, location, internal equity, and alignment with the market.

HOW YOU WILL MAKE AN IMPACT

The Manager, Club/ Select Customer Onboarding is responsible for ensuring a seamless and impactful start-to-finish experience for BSN SPORTS’ Enterprise and National Partner accounts in the Club/Select segment, setting the tone for long-term success.

WHAT YOU WILL DO

• Drive the end-to-end onboarding journey for new enterprise-level club/select customers, from initial account set up through program activation.
• Present and explain Club/Select specific perks, pricing packages, and operational processes, ensuring customers fully understand the value of partnering with BSN SPORTS.
• Oversee the uniform mockup process for Club/Select customers, including timelines, ordering coordination, and customization details (logos, mascots, branding).
• Partner cross-functionally with internal teams to deliver consistent, high-quality onboarding experience for Club/Select partners.
• Lead a team of onboarding specialists that work with specific enterprise customers to give them top-of-the-line experience.
• Serve as the main point of contact for new Club/Select partners during onboarding, ensuring a smooth transition into their long-term account relationship.
• Continuously improve onboarding processes to surprise and delight Club/Select customers, reinforcing BSN SPORTS as their trusted partner in the team sports community.
• Transition new customers to BSN SPORTS National Account Reps that exclusively work with Clubs post-onboarding on their day-to-day ordering and product needs.

QUALIFICATIONS

Knowledge/Skills/Abilities

• Proven experience in Club Sports and strong familiarity with BSN SPORTS products, services, and processes.
• Recognized subject matter expertise in Club/Select sports, with the ability to translate knowledge into actionable onboarding strategies.
• A people-centric and emotionally intelligent leader, skilled in building relationships and guiding customers through complex processes.
• Strong organizational and communication skills, with the ability to manage multiple onboarding projects simultaneously.

Education/Experience

• High school diploma or GED required, Associate degree preferred.
• 2-5 years of relevant sales and/or sale management experience

PHYSICAL REQUIREMENTS

The physical demands that are described as required are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting, standing, bending, lifting, kneeling and walking will all occur on a regular basis.

#LI-PC1

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.

JOIN THE BEST TEAM IN SPORT & SPIRIT

At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.

OUR VALUES

Service - We lead with heart. We champion community.

Passion - We love what we do. It fuels our purpose.

Integrity - We do what we promise. We own our actions and decisions.

Respect - We earn it by giving it. Because everyone deserves it.

Innovation - We never stop striving to be better. For ourselves and our community.

Transparency - We are committed to openness and honesty in everything we do.

OUR BENEFITS

We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:

• Comprehensive Health Care Benefits
• HSA Employer Contribution/ FSA Opportunities
• Wellbeing Program
• 401(k) plan with company matching
• Company paid Life, AD&D, and Short-Term Disability
• Generous My Time Off & Paid Holidays
• Varsity Brands Ownership Program
• Employee Resource Groups
• St. Jude Partnership & Volunteer Opportunities
• Employee Perks including discounts on personal apparel and equipment!

Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.