The ideal candidate will have:

• Experience with apheresis or plasmapheresis machines

• Experience in a blood donor center or plasma center

Job Responsibilities:

• Collaborate with internal/ external teams to coordinate and execute assigned tasks (e.g., processing, evaluation, and management; lab workflow planning and execution; material request processing).
• Monitor, maintain, retrieve, track inventory within area.
• Oversee accurate and timely documentation (e.g., medical records, process logs).
• Troubleshoot issues with procedures and drive implementation, documentation, and compliance of corrective action.
• Conduct ongoing quality control and compliance tracking and related activities, and resolve/escalate problems as required.
• Support ongoing inventory maintenance including receipt and storage of supplies.
• Guide early career team members on standard tasks within area.
• Recruit, screen, and process volunteer donors for apheresis and whole blood collections, applying advanced knowledge of donor eligibility criteria and regulatory requirements.
• Independently perform apheresis procedures and whole blood collections, ensuring donor safety, continuity of care, and product quality.
• Administer and support the Blood Donor Center Quality Control and Quality Program in compliance with institutional and regulatory requirements.
• Contribute advanced technical expertise to translational and basic research and development initiatives.
• Evaluate, validate, and support implementation of new procedures, equipment, and maintenance processes; assist with SOP and documentation maintenance.
• Orient, train, and mentor staff, supporting onboarding, competency development, inventory readiness, and operational continuity.
• Perform other related duties as assigned or directed to meet the goals and objectives of the department and the institution.
• Maintain regular and predictable attendance.

Minimum Education and/or Training:

• High School Diploma required.
• Associate's Degree preferred.

Minimum Experience:

• High School Diploma with 6+ years of experience in a volunteer or commercial blood donor center (OR) Associate's degree with 4+ years of experience in a volunteer or commercial blood donor center.
• 6 years of phlebotomy experience required with a High School Diploma or 4 years of phlebotomy experience with an Associate's Degree.
• 2 years of volunteer donor whole blood collection or donor apheresis experience required.
• Substantial experience in relevant laboratory procedures and principles (e.g., cleaning and sterilization of laboratory materials; laboratory assistance; equipment operation and maintenance; logistics planning and coordination).
• Substantial experience working with laboratory personnel, understanding and supporting complex lab needs (e.g., calibration, materials prep) with guidance preferred.
• Experience in providing necessary assistance during crisis/emergency situations preferred.
• Proven performance in earlier role/ comparable role.

Licensure, Registration and/or Certification Required by SJCRH Only:

• Phlebotomy Certification required.
• Medical Assistant certification is acceptable instead of phlebotomy certification.
• CPR certification required within 6 months of hire.

St. Jude is an Equal Opportunity Employer