Product Owner I - IT (Memphis, TN or Remote in USA)
St. Jude Children's Research Hospital
At ALSAC you do more than make a living; you make a difference.
We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
As a Product Owner I, you will help shape the future of ALSAC’s fundraising technology platforms by driving the development of innovative solutions that empower our fundraisers and enhance donor engagement. You’ll collaborate with cross-functional teams to deliver product experiences that exceed expectations, solve real-world challenges, and inspire advocacy.
This role is ideal for someone passionate about user-centered design, agile product development, and making a meaningful impact through technology.
Key Responsibilities:
Product Strategy & Roadmap Support
Contribute to the strategic direction of the product team.
Collaborate with stakeholders to support the product vision, 3-year roadmap, release plans, and backlog prioritization.
Monitor product health, value delivery, KPIs, and usage metrics.
Product Planning & Execution
Maintain product-specific plans and coordinate feature development.
Ensure product quality, security compliance, and timely software releases.
Translate requirements into functional designs and manage defect resolution.
User Experience & Design Collaboration
Define user stories, requirements, and journey maps.
Create wireframes and support user-centered design efforts.
Participate in usability testing and apply insights to improve product outcomes.
Stakeholder Engagement & Enablement
Translate customer needs into product specifications.
Support internal training and documentation to highlight business benefits of product features.
Collaborate with stakeholders to ensure solutions align with organizational goals.
Product Operations & Market Insight
Manage day-to-day product activities including release coordination and reporting.
Conduct competitive and industry analysis to inform product decisions.
Partner with external vendors to enhance platform capabilities.
Innovation in Live Event Solutions
Test and monitor new live event technologies.
Assess ROI and recommend process improvements to elevate fundraising experiences.
Qualifications:
A Bachelor's degree in Engineering, Product Development, or a related field and 3- 5 years of information technology experience. Agile Product Owner certification, or equivalent preferred.
Experience in product ownership or product management, preferably in nonprofit or fundraising technology.
Familiarity with agile methodologies and user-centered design principles.
Strong communication and collaboration skills.
Ability to translate complex requirements into intuitive product experiences.
Analytical mindset with a passion for innovation and continuous improvement.
Benefits & Perks
The following Benefits & Perks apply to Full-Time Roles Only.
We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.