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Advisor - Relational Content Management (Memphis, TN)

St. Jude Children's Research Hospital

St. Jude Children's Research Hospital

Memphis, TN, USA
Posted 6+ months ago

At ALSAC you do more than make a living; you make a difference.

We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

We are seeking a dedicated Advisor for Relational Content Management to ensure quality assurance and content compliance for our Corporate and Individual Giving business lines. This role involves developing standardized best practices for content and maintaining brand, image, and information consistency in ALSAC fundraising materials. The Advisor will collaborate with Marketing and Legal teams to ensure all fundraising communications and materials align with organizational brand marketing, messaging, and priorities.

Essential Job Functions:

Repository Management: Design, manage, and maintain a materials and resources repository for the Corporate Advancement team. Create user guides, best practice slide templates, data insights reports, and other resources to enhance team proficiency.

Project Management: Oversee the development and delivery of stewardship materials and resources, including repository maintenance. Contribute to the development and ongoing management of partnership activation and case study slides.

Content Calendar Management: Develop and maintain the annual content calendar. Oversee the creation and distribution of internal corporate communication materials and resources, manage stewardship impact reporting, pitch materials, and other fundraising content for major gift donors and partners.

CRM Stewardship Communication: Handle donor and partner stewardship communication in the CRM database, including tasks and actions for special recognition, pitch decks, campaign resources, annual reports, and thank-you letters.

Brand Alignment: Partner with Marketing and Legal teams to ensure all fundraising communications and materials align with organizational brand marketing, messaging, and priorities.

Multi-Project Management: Manage multiple projects and future planning simultaneously, ensuring seamless collaboration with content creators and other subject matter experts.

Content Review and Editing: Review and edit written materials to ensure quality and consistency. Align content with enterprise best practices and revise based on brand guidelines, strategic focus areas, team feedback, and data-informed insights.

Production Coordination: Coordinate the production of various fundraising resources and communication products. Incorporate feedback from key stakeholders, oversee schedules, and adhere to deadlines.

Presentation Content Management: Create and maintain presentation content for prospect/partner pitches within the Digideck platform. Support team members as Digideck usage increases across teams.

Digideck Expertise: Serve as a key subject matter expert and point of contact on the Digideck tool. Address questions regarding Digideck usage and capabilities, and collect data and metrics provided by the platform to inform pitch strategies.

Knowledge and Skills:

  • Experience in project management, communications, marketing, or a related field (fundraising or nonprofit preferred).
  • Attention to detail with the ability to manage multiple projects in a fast-paced environment.
  • Excellent communication skills, including writing, editing, proofreading, and verbal communication.
  • Experience preparing PowerPoint presentations, talking points, and other materials for various audiences preferred.
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with CRM or other database platforms.
  • Strategic thinking and proactive problem-solving skills.
  • Ability to work with stakeholders at all levels, including leadership, development officers, and volunteers.
  • Strong interpersonal and relationship-building skills, with the ability to form and sustain working relationships within a matrixed organization.
  • Demonstrated accountability and follow-through.
  • Ability to maintain strict confidentiality and data security.
  • A bachelor’s degree or more than 5 years of experience.

    Benefits & Perks

    The following Benefits & Perks apply to Full-Time Roles Only.

    We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.

    • Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)​
    • 401K Retirement Plan with 7% Employer Contribution
    • Exceptional Paid Time Off
    • Maternity / Paternity Leave
    • Infertility Treatment Program
    • Adoption Assistance
    • Education Assistance
    • Enterprise Learning and Development
    • And more

    ALSAC is an equal employment opportunity employer.

    ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

    No Search Firms:

    ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.