At ALSAC you do more than make a living; you make a difference.

Job Description

ALSAC/St. Jude Children’s Research Hospital – the fund-raising organization of St. Jude Children’s Research Hospital – is currently looking for an Analyst III Systems as follows.

Responsible for understanding the business goals and objectives, analyzing problems, identifying solutions, performing research and cost/benefit analysis of varying options. Consistent professional communication, design documentation, support, creation and delivery of functional training for assigned Product. Ability to work closely with Business Analysts and Quality Assurance Analysts to analyze user requirements, procedures, and problems to automate processing and/or improvements. Responsible for modification of existing programs which are complex in nature under limited supervision. Ensure ITS core strategic goals are being met. Duties include:

Use of analytical skills to successfully understand goals, identify opportunities and promptly analyze and solve problems as data moves through multiple databases and systems. Participate in projects, self‑manage time, risk, and change as needed. Responsible for providing a professional level of communication regarding the potential and the limitations of the product supported to the ITS Business Analysts, Project Managers and Management in a timely manner. Responsible for creating quality technical design documentation specifications to track all system changes and create and update product content developed for functionality training. Must have an understanding of UML and have the ability to produce system artifacts to document the integration of multiple complex systems. Responsible for ensuring appropriate and thorough testing is performed prior to making any production changes with the help of Quality Assurance Analysts and in compliance with change management procedures. Must understand how to produce automated test scripts and code them to ensure that quality is maintained throughout a product’s lifecycle. Responsible for working with various programming languages, operating systems, and computer hardware platforms. Must have the ability to produce complex database queries that answer desired business questions. Must be able to understand and document web services. Responsible for staying consistent with technology advancements. Provide assistance to coders/developers to coordinate system development efforts. Assist in implementation of new system requirements, upgrades and fixes with approval and direction of from the Product Owner and/or Developers. Provide training for continuous improvement of others to build skill, testing ability, install, and modify programs as needed. Required to be on call and respond to product support calls as agreed upon. Coordinate with Business Analyst to understand the business request and provide recommendations to Product Owner on application code and/or configuration changes to meet the business needs.

Position based in Memphis, TN and requires in office presence.

Position requires a Bachelor’s degree in Information Systems, Computer Science, or a related field followed by three (3) years of experience in digital analytics, computer science or related field. Experience must include three (3) years of experience with each of the following:

• Application Programing Interface (API);
• Object oriented and client server with Java for Salesforce;
• Oracle PL/SQL Programing; and
• T-SQL and strong query-writing skills.

Should you meet the qualifications for this position, please apply online at https://www.stjude.org/jobs/alsac.html (Job ID R0008653 ).

Benefits & Perks

The following Benefits & Perks apply to Full-Time Roles Only.

We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)​
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.