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Sr. Engineer IV - IT Infrastructure

St Jude Children’s Research Hospital

St Jude Children’s Research Hospital

IT, Other Engineering
Memphis, TN, USA
Posted on Friday, May 31, 2024

At ALSAC you do more than make a living; you make a difference.

We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

As a Sr. Engineer IV - IT Infrastructure you’ll be a key player in ensuring our on-premises and cloud infrastructure systems' stability, integrity, and efficient operation. Our diverse infrastructure stack includes Windows Server, VMWare, Active Directory, Linux Server, Network, Database, Storage, Cloud, Email, and Mobile technologies.

Responsibilities:

  • Requirements Definition: Collaborate with stakeholders to define and document infrastructure system requirements.
  • Monitoring and Optimization: Develop and implement monitoring, maintenance, support, and optimization methods for all infrastructure components.
  • Issue Resolution: Apply strong communication, analytical, and problem-solving skills to identify and resolve issues, maximizing the benefit of our IT systems investments.

Qualifications:

  • Expertise:
    • Extensive experience with software systems, applications, and related products in both Microsoft and Linux environments.
  • Cloud Knowledge:
    • Well-versed in infrastructure cloud components and services.
  • Data Center Systems:
    • Proficient with core data center systems, including MS Exchange Server, MS SQL Server, Active Directory, and VMware.
  • Security Savvy:
    • Knowledge of antivirus software (e.g., Trend Micro, McAfee) and patch management tools (e.g., Ivanti).
  • Virtualization:
    • Expertise in server virtualization and PowerShell scripting.
  • Storage and Networking:
    • Enterprise-level experience with SAN architecture, storage allocation, and network troubleshooting.
  • Network Security:
    • Familiarity with firewalls (Cisco, Check Point, Palo Alto) and intrusion detection systems.
  • M365 Technologies :
    • Email/Exchange Services
    • InTune Endpoint Manager and Software Packaging/Deployment
    • PowerShell Scripting and Automation of Administrative Tasks
    • Collaboration Suite (Teams, Office)
    • On-prem and Azure Active Directory Services
    • Microsoft Server General Services
  • Project Management:
    • Excellent project management skills and troubleshooting abilities.
  • Certifications:
    • Preferred certifications include VMware, Microsoft, Cisco, AWS, and Azure.

Education and Experience:

  • Bachelor’s Degree:
    • Computer Science or related field.
    • 10+ years of progressive information system experience, with 8-10 years in an Infrastructure or System Engineer role.

Benefits & Perks

The following Benefits & Perks apply to Full-Time Roles Only.

We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.

  • Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)​
  • 401K Retirement Plan with 7% Employer Contribution
  • Exceptional Paid Time Off
  • Maternity / Paternity Leave
  • Infertility Treatment Program
  • Adoption Assistance
  • Education Assistance
  • Enterprise Learning and Development
  • And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.