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Corporate Travel Manager (Memphis, TN)

St. Jude Children's Research Hospital

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Memphis, TN, USA

Posted on Wednesday, February 7, 2024

At ALSAC you do more than make a living; you make a difference.

We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

As a Corporate Travel Manager at ALSAC, you’ll play a pivotal role in shaping our travel program strategy. You’ll be responsible for developing and implementing policies, optimizing cost savings, and ensuring seamless travel experiences for our staff and guests. If you’re a seasoned travel professional with a knack for negotiation and a passion for exceptional service, we want to hear from you!

Key Responsibilities:

Travel Program Strategy:

Develop and execute a comprehensive corporate travel program strategy aligned with ALSAC’s goals.
Continuously evaluate and enhance travel policies to drive efficiency and cost-effectiveness.

Policy Development:

Create clear and concise policies and procedures for ALSAC’s Corporate Travel Management Program.
Communicate these policies effectively to all stakeholders.

Internal Support:

Serve as the primary point of contact for ALSAC staff regarding travel arrangements (flights, accommodations, etc.).
Provide guidance and troubleshoot any travel-related issues.

Vendor Management:

Cultivate strong relationships with travel agencies and vendors.
Conduct Quarterly Business Review meetings to assess performance and identify areas for improvement.
Ensure adherence to Service Level Agreements.

Cost Analysis and Waste Reduction:

Analyze travel costs, identify savings opportunities, and manage unused tickets.
Implement waste reduction strategies to optimize program efficiency.

Technology Maintenance:

Oversee the travel management online platform, ensuring accurate profiles and resolving data feed errors promptly.
Handle trouble ticket submissions and follow-ups.
Facilitate airline ticket refunds when necessary.

Preferred Airlines Relationship:

Manage contractual relationships with preferred airlines.
Utilize online airline business platforms to track performance against contract goals.
Distribute additional benefits to travelers as per agreements.

Employee Training:

Develop training materials to educate employees on new policies and system enhancements.
Foster a culture of travel compliance and best practices.

Contract Negotiations:

Negotiate competitive contracts and corporate rates with travel service providers (airlines, hotels, car services, etc.).

Qualifications:

A bachelor’s degree in Business Administration, Hospitality, or a related field, is preferred.
Minimum of 5 years of experience in corporate travel management.
Strong negotiation skills and familiarity with travel industry trends.
Proficiency in travel management systems and tools.
Excellent communication and problem-solving abilities.

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Benefits & Perks

The following Benefits & Perks apply to Full-Time Roles Only.

We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.

Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
401K Retirement Plan with 7% Employer Contribution
Exceptional Paid Time Off
Maternity / Paternity Leave
Infertility Treatment Program
Adoption Assistance
Education Assistance
Enterprise Learning and Development
And more

To ensure the health and safety of the children and families at St. Jude Children’s Research Hospital as well as our donors, volunteers and colleagues, as a condition of employment, we require that employees adhere to ALSAC’s Vaccination Requirements, including COVID-19 Vaccination.

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.