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Summer 2024 Intern - Quality Analyst (Memphis, TN)

St Jude Children’s Research Hospital

St Jude Children’s Research Hospital

IT, Quality Assurance
Posted on Sunday, December 10, 2023

At ALSAC you do more than make a living; you make a difference.

We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

Interns join a mission where they learn more about how we’ve become one of the most trusted nonprofits brands in the industry.

ALSAC’s Program offers an immersive experience where interns experience our culture, contribute to organization’s goals through projects, and build relationships with team members and senior leadership. During the summer internship, interns are assigned to a day-to-day manager where they are with provided meaningful assignments. After 12 weeks, interns will truly understand what it's like to be a part of the ALSAC/St.Jude. ALSAC/St.Jude was selected as the 100 best internship programs in the U.S. in 2022 by WayUp and Yello.

Program Highlights:

  • Exclusive Chats with CEO

  • Hands-On Assignments

  • Innovation Intern Project

ALSAC Summer Intern Innovation Project: Throughout the internship, interns will have a chance to connect with innovators from across ALSAC and learn the art of Design Thinking. Interns will work in teams, be creative, and participate sessions to help prepare them to present their projects to ALSAC’s CEO and members of our Executive Leadership Team.

  • Start Date: May 20, 2024

  • End Date: August 9, 2024

  • Hours: 40 hours a week (Monday-Friday)

  • Pay Rate: Based on work location

  • Work Location: Headquarters Office in Memphis, TN

Application Process:

Requirements:

  • A passion for our mission!

  • Must be currently enrolled in an undergraduate or graduate degree program.

  • Must be comfortable with Zoom and Microsoft Office products including Word, Excel, and Power Point.

  • Actively participate in the Summer Intern Innovation Project through cross-functional collaboration with internal stakeholders and your assigned project.

  • Ability to work in a team environment but also work strong independently.

  • Ability to be organized and detailed to balance several projects simultaneously.

  • Must be able to maintain confidentiality.

  • Must be 18 years of age or older.

Specific Internship Description and Preferred Skills:

The primary goal of the Transactions processing team is to process real-time and scheduled donations on a timely basis. Over 95% of all funds raised goes through the systems built and maintained by this team. We are always on the lookout for better and faster transaction processing and are looking for broadening the types of payments supported.

Projects include:

  • Understand payment and CRM APIs used by the team and create test scenarios for testing them

  • Create test cases in Testrail

  • Automate API testing using ReadyAPI, Ansible and other tools for automation

  • Improve test documentation

  • Knowledge of APIs, ReadyAPI and Testrail are nice to have but not required

Majors preferred: Computer Science, Business or Engineering

Skills preferred: Interpersonal, Excel, Data analysis, knowledge of some programming languages and databases would be beneficial ,Test management tools such as Testrail, API testing tools such as ReadyAPI, Understanding of how payment methods such as credit card and GooglePay work, Understanding of CRM systems in general, understanding of non-profit sector

Benefits & Perks

The following Benefits & Perks apply to Full-Time Roles Only.

We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.

  • Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)​
  • 401K Retirement Plan with 7% Employer Contribution
  • Exceptional Paid Time Off
  • Maternity / Paternity Leave
  • Infertility Treatment Program
  • Adoption Assistance
  • Education Assistance
  • Enterprise Learning and Development
  • And more

To ensure the health and safety of the children and families at St. Jude Children’s Research Hospital as well as our donors, volunteers and colleagues, as a condition of employment, we require that employees adhere to ALSAC’s Vaccination Requirements, including COVID-19 Vaccination.

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.