Job Description Summary

Join Our Team as an Operations Technology Leader!

Are you ready to take ownership of a critical operational area and make a measurable impact?

This role is perfect for a strategic thinker who thrives in a fast-paced environment, loves solving complex challenges, and is passionate about driving operational excellence through innovation and technology.

Job Description

Please note: This role is NOT eligible for Work Visa sponsorship, either currently or in the future.

This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in our St. Petersburg, FL Corporate Office.

Why This Role Matters

This isn’t just another operation’s job—it’s a chance to lead initiatives that shape the future of our business. You’ll be at the center of strategy, execution, and compliance, ensuring our operations run seamlessly while meeting regulatory standards. Your leadership will empower teams, optimize processes, and deliver exceptional service to our clients.

Licensure Requirements – Your Key to Success

To excel in this role, you must hold—or be able to obtain within 120 days—the following FINRA licenses:

• SIE (Securities Industry Essentials) – Required unless exempt or grandfathered.

• Series 99 (Operations Professional) – Required unless you already hold one of the following qualifying registrations: Series 6, 7, 17, 37, 38, or principal-level Series 4, 9/10, 14, 16, 23, 24, 26, 27, 28, 51, or 53.

These licenses are essential for ensuring compliance and enabling you to operate confidently in a regulated financial environment. We’ll support you every step of the way to obtain them if needed.

What You’ll Do

• Lead & Innovate: Own a key operational area—whether building something new or optimizing existing processes—with guidance from senior leaders.

• Strategic Planning: Shape annual and long-term business plans, forecast KPIs, and develop compelling business cases.

• Drive Performance: Set clear objectives, monitor progress, and inspire your team to exceed expectations.

• Operational Excellence: Manage day-to-day service operations and coordinate across teams to align schedules with business goals.

• Policy & Compliance: Interpret and apply policies, monitor regulatory compliance, and recommend process improvements.

• Risk & Budget Management: Develop contingency plans, collaborate on budgets, and ensure financial accountability.

• Talent Development: Coach and mentor team members, fostering growth and professional development.

Technical Expertise Required

• Strong technical knowledge to support operational efficiency and process improvement.

• SmartSheet experience (or similar project management tools) is highly beneficial for workflow optimization and reporting.

• Ability to analyze data trends, leverage technology for decision-making, and implement innovative solutions.

Skills That Set You Apart

• Strategic Thinking & Planning

• Data-Driven Decision Making

• Risk Management & Compliance Expertise

• Advanced Communication Skills

• Project Leadership & Change Management

• Technical Systems Troubleshooting

Why You’ll Love It Here

• Opportunity to lead impactful projects in a dynamic, growth-oriented environment.

• Support for professional development and licensure.

• Collaborative culture that values innovation and continuous improvement.

Education

High School (HS) (Required)

Work Experience

General Experience - 6 to 10 years, Manager Experience - 3 to 6 years

Certifications

s99 - Operations Professional Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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