Job Description Summary

Serve as both a security officer and concierge to maintain a safe, secure, and welcoming corporate environment. This role involves providing a discreet, armed presence while delivering exceptional customer service. Dressed in business casual attire, the officer will support the corporate campus and interact regularly with employees and guests.

Job Description

Job Summary:

Serve as both a security officer and concierge to maintain a safe, secure, and welcoming corporate environment. This role involves providing a discreet, armed presence while delivering exceptional customer service. Dressed in business casual attire, the officer will support the corporate campus and interact regularly with employees and guests.

Responsibilities:

• Perform routine and specialized security tasks following established procedures.
• Exercise sound judgment and act independently in various situations.
• Resolve most issues autonomously; escalate unusual or complex matters to security leadership.
• Maintain a professional demeanor and high level of engagement with all stakeholders.
• Provide first responder assistance (first aid, CPR, AED, etc.) as needed.
• Respond as dispatched or requested to incidents on campus.
• Prepare a variety of reports.
• Investigate and present cases to law enforcement and state attorney for prosecution.
• Support an in-house proprietary security force.
• Operate a variety of tools and equipment specific to armed security duties, to include a radio, baton, handcuffs, handgun, and other firearms and weapons as required.
• Assist with special events.
• Assist and cooperate with law enforcement and other security departments.
• Perform other duties and responsibilities as assigned.

Knowledge of:

• State and local laws and ordinances.
• Investigation and interrogation techniques.
• Evidence collection and crime scene preservation.
• Ability to recognize and handle security threats and other emergency situations.
• Acts of terrorism, bomb threats, theft, sabotage and workplace violence.
• Security and fire safety systems used in corporate facilities.
• Dangerous substances and devices.
• Life safety codes and standards.

Skill in:

• Communications and behavioral analysis.
• Identifying and responding to fire, theft, vandalism and other acts of crime detrimental to life and property.
• Identifying and investigating unusual activities and unsafe conditions.
• Traffic and parking control.
• Responding to medical emergencies.
• Using radios and other communication equipment.
• Performing routine inspections of buildings and grounds.
• Using standard office equipment and security software applications.

Ability to

• Handle difficult individuals and situations with the highest level of customer service.
• Recommend additions and/or changes in security methods and procedures to management to ensure the overall security of personnel and facilities.
• Evaluate and respond to threats in the workplace.
• Interpret and apply policies and identify and recommend changes as appropriate.
• Prioritize and manage multiple priorities in a fast-paced, dynamically changing environment.
• Communicate effectively, both verbally and in writing.
• Work independently as well as collaboratively within a team environment.
• Handle stressful situations and provide a high level of customer service in a calm and professional manner.
• Establish and maintain effective working relationships at all levels of the organization.
• Maintain proficiency with their issued firearm and current with all required licenses.
• Lift up to 20 pounds.

Educational/Previous Experience Requirements:

Associate Degree or equivalent and a minimum of ten (10) years progressively responsible experience in law enforcement or military police.

OR ~

Any equivalent combination of education, experience and/or training approved by Human Resources.

Licenses/Certifications

• Valid driver’s license required
• CPR and First Aid certifications or ability to obtain within 120 days after hire.
• State of Florida
  • Class D Security License or ability to obtain within 120 days after hire.
  • Class G Security License or ability to obtain within 120 days after hire.

Education

Associate's

Work Experience

General Experience - 6 to 10 years

Certifications

Florida Class D Security Officer License - Florida Department of Agriculture and Consumer Services

Travel

Workstyle

Resident

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.