Job Description Summary

Job Description

This position will follow our hybrid work model; we expect the selected candidate to work 2-3 days a week at our corporate office in Saint Petersburg, FL.

We are seeking a dynamic and forward-thinking Director of Learning & Development to lead the strategic design and execution of enterprise-wide leadership programs. This role is pivotal in cultivating a culture of continuous development, enhancing leadership capabilities, and aligning talent strategies with business objectives. The ideal candidate will be a visionary leader with a strong background in adult learning, learning and leadership development and facilitation.

Essential Duties and Responsibilities

• Design, develop, and implement scalable enterprise-wide learning and leadership development programs and experiences.

• Partner with senior leaders and business units to assess capability gaps, co-create solutions, and measure impact.

• Serve as the primary facilitator for all leadership development programs, such as the Frontline Leader and Senior Leader Programs

• Partner with Talent Management to identify internal and external executive development opportunities that strengthen leadership capability and accelerate readiness for critical roles, supporting the firm’s talent and succession planning processes.

• Ensure programs are delivered efficiently, evaluated rigorously, and continuously improved based on feedback and business outcomes.

• Drive initiatives that embed a growth mindset and foster a culture of learning and development throughout the organization.

• Design and develop resources such as playbooks, job aids, and functional guides.

• Utilize instructional design models (e.g., ADDIE, SAM) and learning technologies (e.g., LMS, authoring tools) to create impactful learning experiences.

• Manage vendor relationships, including selection, contract negotiation, and performance monitoring.

• Support broader L&D and talent programs, being agile and flexible as priorities shift and evolve

Knowledge of:

• Financial services industry experience is highly preferred

• Facilitation and presentation skills

• Project management and business process methodologies, tools and practices

• Learning & Development solutions (e.g., adult learning principles, coaching, 360 feedback, development plan creation, competency design, development program design).

• Learning Management Solutions knowledge (Workday learning experience highly desirable but not required)

• Learning and Development measurement tools

• Organizational change management

Skills:

• Strategic thinking with strong business acumen

• Exceptional communication and facilitation skills

• Ability to influence and collaborate across all levels

• Strong project management and prioritization abilities

• Data-driven decision-making and ROI analysis

• Instructional design methodologies (in-person, virtual, hybrid, and eLearning)

• Learning measurement models

Ability to:

• Collect and analyze data related to learning and development programs and experiences

• Analyze complex issues and implement innovative solutions

• Collaborate and influence at all levels of the organization

• Lead change across HR, learning and organization

• Exceptional communication skills

Education

Bachelor’s: Business Administration, Bachelor’s: Human Resources Management

Work Experience

General Experience – 10 to 15 years, Manager Experience - 6 to 10 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.