Job Description Summary

This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in our Southfield, MI Corporate Office.

Monitor and reconcile security product data. Follow operational processes to accurately update any security features deemed necessary. Ensure all securities in the operational system are correctly setup.

Job Description

Responsibilities:

• Monitor Security Data Feeds: Oversee the integration of security data into operational systems, promptly identifying and resolving any errors or discrepancies.

• Data Reconciliation: Regularly review and reconcile security data to ensure accuracy and consistency across systems.

• Technology Systems Understanding: Develop quality knowledge and understanding of how operations technology systems function and support business processes.

• Enhance Data Coverage: Continuously seek opportunities to improve the depth of security data coverage.

• Policy & Compliance Knowledge: Develop a strong understanding of organizational policies, procedures, and applicable regulatory requirements.

• Operational Execution: Perform operational tasks by adhering to established processes and contributing to the development of new procedures to meet performance standards.

• Pricing Team Support: Provide direct support to the operations pricing team, including gaining familiarity with pricing policies and procedures.

• Client Communication: Deliver client support via email and phone, ensuring responses meet departmental service level standards.

• Cross-Department Collaboration: Work closely with internal departments on security data initiatives, technological enhancements, and process improvement projects.

• Vendor Relationship Management: Build in-depth knowledge of the department’s security data vendors and their data feed processes.

Skills:

• Willingness to Learn: Demonstrated ability to quickly grasp operational tasks, policies, and procedures.

• Critical Thinking: Strong analytical skills to diagnose issues and implement effective solutions.

• Interpersonal Skills: Ability to provide excellent client support and collaborate effectively with team members and cross-functional departments.

• Technological Proficiency: Intermediate-level skills in using operational technology systems and related tools.

• Organizational Skills: Capable of managing multiple tasks efficiently while maintaining attention to detail.

• Time Management: Proven ability to prioritize responsibilities and meet deadlines in a dynamic environment.

• Risk Awareness: Understanding of operational risks and the ability to identify and mitigate potential issues proactively.

Educational/Previous Experience Requirements:

• High School Diploma/GED - Required

• Bachelor’s Degree - Highly preferred

~or~

• Any equivalent combination of experience, education, and/or training approved by Human Resources

Education

Bachelor’s, High School (HS) (Required)

Work Experience

General Experience - 7 to 12 months

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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