Job Description Summary

Under limited supervision, uses specialized knowledge and skills obtained through experience and/or formal training to process all aspects of commissions for financial advisors. Detailed instructions, established procedures and prescribed guidelines are provided to perform a variety of routine tasks. Recommends solutions to more complex problems. Will have extensive contact with internal and external customers to identify, research, and resolve problems.

Job Description

Under limited supervision, uses specialized knowledge and skills obtained through experience and/or formal training to process all aspects of commissions for financial advisors. Detailed instructions, established procedures and prescribed guidelines are provided to perform a variety of routine tasks. Recommends solutions to more complex problems. Will have extensive contact with internal and external customers to identify, research, and resolve problems.

Essential Duties and Responsibilities:

• Acts as commission liaison between insurance carriers, financial advisors and sales management.

• Confirms proper posting of fees, commissions, reimbursements to commission systems and to general ledger, ensuring integrity ledger accounts.

• Prepares various journal entries, primarily commission postings and adjustments.

• Reconciles commission statements and commission related general ledger accounts.

• Utilizes reporting software to assist in reconciliations and problem resolution.

• Records, inputs and posts commission information from a variety of sources, including ACH’s and paper checks.

• Prepares advances and commission reversals.

• Remains current in operations policies and procedures.

• Assists with special projects and partners with IT to test and resolve potential changes to systems, as required.

• May train or lead other associates.

• Performs other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities:

• Accounting concepts, practices and procedures

• Operations and systems of assigned functional area.

• Fundamental accounting concepts, practices, and procedures.

• Financial products.

Skill in:

• Operating standard office equipment and using required software applications, including general ledger and payroll software systems, including Microsoft Office Excel, and Access.

• Preparing, processing and maintaining transaction documentation, files, and records.

• Gathering and compiling information.

• Responding appropriately to inquiries and dealing with complex transaction issues.

• Organizational and time management sufficient to prioritize workload, handle multiple tasks, and meet deadlines.

Ability to:

• Partner with other functional areas to accomplish objectives.

• Execute instructions and request clarification when necessary.

• Identify and resolve discrepancies.

• Communicate effectively, both orally and in writing, with all organizational levels.

• Demonstrate efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines.

• Provide a high level of customer service, primarily via telephone.

• Maintain strict confidentiality of commission records.

• Work independently as well as collaboratively within a team environment

Educational/Previous Experience Requirements:

• High School diploma or equivalent with a minimum of four (4) years of Payroll or Commissions experience.

~or~

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school and two (2) years related experience and/or training in Payroll or Commissions.

• Bachelor’s Degree Preferred

~or~

• An equivalent combination of education, experience and/or training approved by Human Resources.

Licenses/Certifications:

• None required.

Education

High School (HS)

Work Experience

General Experience - 3 to 6 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

#LI-JM1