Job Summary
Raymond James is currently seeking an Analyst to act as a partner with the business to facilitate and implement technology solutions. Responsible for writing system requirements that will ensure the technology solution will meet the needs of the business. Leverages appropriate technical resources. Requires a high-level understanding of systems, industry, and end-user requirements. Demonstrates subject matter expertise and is able to integrate domain knowledge with an understanding of financial services standards and practices. Is the primary on the most complex or escalated issues and may provide direction and guidance to team members. Applies specialized business knowledge and technical skills to significant deliverables and projects that involve multiple IT departments, and business units and have enterprise impact. Is able to make judgments and recommendations based on the analysis and interpretation of data.

Essential Duties and Responsibilities
• Creates detailed business requirements for functional (e.g., business processes, rules) and non-functional (e.g., data, security) capabilities.
• Validates test cases to ensure that scripts will evaluate the business function being performed.
• Gathers and interprets information from multiple sources (including databases, interviews, etc.) and makes recommendations.
• Provides support for application development teams including documenting business processes.
• Participates in developing estimates and implementation plans for technical solutions.
• Partners with team members to develop project schedules, reports, and documentation. May be required to act as project lead on small to medium projects and/or provide direction to others on the team.
• Works with User Experience / Design resources to help visualize requirements into a prototype.
• Understands and applies principles in risk management, issue tracking, and change management.
• Performs other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities
Knowledge of
• Advanced knowledge of risk management, issue tracking, change management, and requirements gathering.
• Working in a team environment or project room to facilitate collaboration.
• Client Access to build and develop applications for internal Financial Advisors.

Skill in
• Develop and use collaborative relationships to facilitate the accomplishment of work goals.
• Application development and business Analysis along with Service mapping and reporting.
• Translating technical concepts to a business audience and business information to a technical audience.

Ability to
• Identify and understand issues, problems and opportunities; compare data from different sources to draw conclusions.
• Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints and probable consequences.
• Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise.
• Make internal and external clients and their needs a primary focus of actions; develop and sustain productive client relationships.
• Occasionally work a non-standard shift including nights and/or weekends and/or have on-call responsibilities.

Education/Previous Experience
• Minimum of a Bachelor’s degree in Computer Science, MIS or related degree and five (5) years of relevant experience or combination of education, training and experience.
• Financial Services experience is highly preferred.
• Work Experience in SQL/Oracle databases to perform basic queries.
• Good working knowledge in Scrum/agile.
• Willing to provide production support occasionally.

Licenses/Certifications
• Scrum Master Certification is preferred.

Travel
Travel Required: No Travel required.