Analyzes, implements, coordinates and facilitates a broad range of skills/training programs within specialized areas and provides solutions for performance problems.
Plans, develops, implements, and evaluates effective management and employee communication vehicles, including content determination, creative direction, research, writing, editing, and validation; analyzes tasks, goals, tools, and information needs of employees and performance support elements to enhance employee job performance and satisfaction.
Perform other duties as assigned

Minimum Education

Bachelor's degree or equivalent in business, education, instructional design, behavioral science, or communications;

Minimum Experience

Two (2) years of experience in the design and development of facilitator led, e-learning, and/or multimedia training.

Knowledge, Skills and Abilities

Knowledge of instructional systems design as applied to e-learning training and training instruction utilized in the development of performance support elements to enhance employee job performance and satisfaction. Education or experience in institutional or corporate communications with emphasis in communication analysis/planning and exposure to print and non-print online and other non-print media strategies. Strong analytical, human relations and communication skills. Directly related advanced degrees may offset experience requirements. Directly related experience may offset degree requirements.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: This position will close end of business April 18, 2025

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

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