The Onsite Search Specialist will support AutoZone’s ecommerce product discovery experience across the B2C digital channels. This role is responsible for helping customers find the right products online by improving onsite search, browsing, filtering, product recommendations, and related discovery experiences. The role combines data analysis, experimentation, and practical auto parts knowledge to identify where customers struggle, test improvements, and support continuous optimization of the digital shopping journey.
The ideal candidate is curious, analytical, and eager to learn how customers shop for auto parts online. They should be comfortable working with search and ecommerce performance data, partnering with Product, Merchandising, Catalog, SEO, UX, Analytics, and Technology teams, and using customer behavior to improve product findability, fitment confidence, add-to-cart activity, conversion, and revenue.