SUMMARY

The Sr. Process Improvement Project Manager will assist in managing various projects across the distribution network. Projects range from construction, renovation, and process improvement initiatives. Will effectively manage and maintain advanced knowledge of DC systems, processes and organization metrics (SMEs), manages the development, implementation, and support of ALL DC labor standards, labor management systems, and understands and communicates cause and effect of department decisions across the organization, leads and develops cross-functional projects/plans and in-depth analyses. Oversees project life cycle which includes coordinating efforts across many different departments and various external organizations ensuring all resources are aligned to help accomplish objectives on-time and within budget. Highly effective and skilled at Project Management. Oversees project life cycle which includes coordinating efforts across many different departments and various external organizations ensuring all resources are aligned to help accomplish objectives on-time and within budget. Interacts with the DC teams, Merchandising, Store Operations, IT and Supply Chain departments to provide an optimized solution for all things DC related.

RESPONSIBILITIES

• Defines project scope
• Sets budgets
• Develops RFP / RFQ, analyzes proposals, and selects providers
• Negotiates contracts
• Delivers projects that are under budget and on-time
• Manages a team that includes assigning/monitoring day-to-day processes and operational issues, providing coaching, training and feedback of DC systems, processes and applications to indirect reports.
• Manage and track progress of multiple projects
• Helps develop and maintain user-focused operational best business practice documentation for DCs
• Cross functional collaboration with Field and SSC teams to effectively resolve day to day and long-term operational challenges
• Develop and execute future focused strategic tactics/process
• Lead and be the Subject Matter Expert (SME) on the development of team members on all DC systems, processes and applications
• Conducts feasibility analysis, including any financial or engineering analysis for projects
• Maintain and update weekly DC project list to include job scope, estimate, cost vs budget, approval, testing and schedule
• Assist in training DC system users, coaching and best business practices
• Lead/manage/coach all direct and indirect reports and provide DC s with high level of overall support
• Ensure accurate reporting to leadership
• Manage the on-site team’s implementations of projects
• Collaborates with the IT department on determining the best solutions on hardware and software to meet the requirements of the DC’s
• Lead/manage/coach teams on software and hardware user acceptance testing and identifies debugging opportunities, and work with IT to resolve issues that are identified
• Oversee the team to provide WOW customer service to the DC’s and provide clear and concise communications for flawless execution
• Ultimate responsibility to ensure that all DC’s labor standards, labor management systems, payroll systems, processes, hardware software are functional, up to date and operational
• Ability to work in a Safety Sensitive environment for DC travel
• Complete other duties as assigned

REQUIREMENTS

REQUIRED:

• A minimum of 7+ years relevant experience in an Analyst role (Operations, Financial, etc.), Supply Chain, Industrial Engineering or DC Operations
• Bilingual (English/Spanish)
• Willingness to relocate to Memphis TN
• Willingness to travel up to 70%
• Bachelor's degree in relevant field of study (business, economics, statistics, finance, etc.) or equivalent professional experience in analytics, business analysis finance, Supply Chain Operations
• Strong technical skills, particularly in Microsoft Office Suite (Excel, PowerPoint, Outlook), financial analysis, and preferred SQL proficiency
• Agile Methodology experience
• Project Management experience
• High level of organizational skills and attention to detail required
• Experience in Supply Chain operations is a plus
• Project Management
• MS Office Suite (strong Excel)
• Advanced Analytical skills

PREFERRED:

• Master’s degree preferred (MSBA, MBA, or equivalent graduate degree)
• Proficiency in query language (e.g., SQL or equivalent), statistical software (e.g., SAS, R or equivalent) and data visualization tools (e.g., Tableau)