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Sr. Systems Specialist (Store Hardware Support)

AutoZone

AutoZone

Other Engineering, Customer Service
Memphis, TN, USA · United States
Posted on Saturday, August 17, 2024

SUMMARY

The AutoZoner in this role will be DevOps focused. They will be responsible for assisting with researching, testing, and vetting new technology solutions for our stores mainly focused on hardware. The position will require communication and interaction with IT development teams and business partners regarding applications and software development. Partnering with vendors regarding price negotiations and EOL schedules for existing technology will also be required. Candidate must have knowledge and understanding of retail POS systems. Excellent communication skills and ability to multitask is a must.

What Your Day Will Look Like:

  • Work closely with Refresh team to execute Hardware upgrade projects.
  • Assist with management of deployment process and schedule.
  • Manage and assist with training of AutoZone support technicians both FTE’s and contractors.
  • Visit stores periodically to get feedback on hardware functionality.
  • Answer phones to support stores and field technicians when needed.
  • Assist with tracking and maintaining emergency backup servers and ISR’s located in our RO’s.
  • Work with our 3rd party hardware depot and provide support for image servers and configuration processes as needed.
  • Be responsible for coaching, mentoring and preparing direct reports for next level opportunities.


What We Will Need to See:

  • Associate degree preferred.
  • 5+ years’ experience
  • Linux System Administration experience
  • General Scripting: Shell and Perl
  • Understanding of Network Architecture with working knowledge
  • Of DNS, DHCP
  • Working knowledge of multiple hardware platforms servers, registers, switches, routers, access points and printers.
  • Basic problem solving, relevant domain and analytical skills
  • Functional/technical requirements gathering and documentation
  • Project management – estimating, planning, controlling, and execution
  • Functional/technical requirements gathering and documentation
  • Ability to perform tasks with little or no supervision
  • Strong leadership skills.

Benefits at AutoZone

AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits include:

  • Competitive pay and time off
  • Unrivaled company culture
  • Medical, dental, vision, life, and short- and long-term disability insurance options
  • 401(k) with Company match and Stock Purchase Plan
  • Mental and physical wellbeing programs
  • Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply. Learn more about all that AutoZone has to offer on careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources