Memphis Job Opportunities


General Ledger Claims Adjuster



Memphis, TN, USA · United States
Posted on Thursday, July 11, 2024

General Liability Claims Adjuster

Hybrid, Memphis TN

We are seeking a skilled and detail-oriented General Liability Claims Adjuster. This role is responsible for investigation, loss evaluation, negotiation and settlement of general liability and product liability claims which involve bodily injuries. The Adjuster will determine the scope of investigations, conduct interviews of claimants and witnesses, obtain, and review medical records related to the claim, review surveillance, review lease agreements, make initial liability determinations, confirm coverage, and set financial reserves based on the probable outcome and cost of claim to reduce exposure to the company. Also responsible for developing strategies with the in-house department and outside counsel to effectively and efficiently resolve litigation. A successful candidate will demonstrate strong customer service skills with the proper business knowledge to make financially responsible decisions for the company.


  • Conduct thorough investigations into liability claims, including interviews with claimants and witnesses.
  • Review medical records related to claims and make initial liability determinations.
  • Confirm coverage and set financial reserves based on probable claim outcomes.
  • Develop effective strategies with in-house departments and outside counsel to resolve litigation efficiently.
  • Maintain accurate claim notes and diary entries.
  • Ensure indemnity and expense reserves align with probable claim exposure.
  • Achieve a high closure rate to reduce incurred costs.
  • Set goals for minimizing the ultimate cost of claims.


  • 2 or more years of claims handling experience.
  • Proficiency in Microsoft Office applications.
  • Excellent oral and written communication skills.
  • Strong problem-solving and negotiation abilities.
  • Customer service-oriented mindset.
  • Effective time management and organizational skills.
  • Knowledge of Risk Management Information Systems (RMIS) is a plus.

Benefits at AutoZone

AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing.

Some of these benefits include:

Competitive pay and paid time off
Unrivaled company culture
Medical, dental, vision, life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Exclusive Discounts and Perks, including AutoZone In-store discount
401(k) with Company match and Stock Purchase Plan
AutoZoners Living Well Program for mental and physical health
Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com