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Memphis Job Opportunities

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E-Commerce Customer Service Agent FT

AutoZone

AutoZone

Customer Service
Memphis, TN, USA
Posted 6+ months ago
2nd Shift Available
Both 12:00 PM - 10:30 PM
Wednesday through Saturday OR Sunday through Wednesday
RESPONSIBILITIES:
  • Fields all incoming telephone calls and e-mails from customers.
  • Communicate with customers via telephone and e-mail regarding products, order details and order status.
  • Works with Customer Service Agent to notify customers about issues with orders.
REQUIREMENTS:
  • Level of Education: A high school diploma or equivalent (G.E.D.), may include specialized or vocational courses.
  • Level of Experience: minimum
  • Type of Experience: automotive
  • Must have Call Center Experience
  • up to 8 week training on the production floor